Voice Quality Management as a Service

VQMaaS

VQMaaS is the abbreviation for Voice Quality Management as a Service from Opale Systems, a specialist in measurement-based data production. 

Whether it's network metrics or voice quality, our solutions produce a lot of data. It's time to turn a pile of records into a meaningful and insightful representation. It's time to turn data into answers.

Who desperately needs VQMaaS, the voice quality management as a service solution?

Any organisation that qualifies, audits, integrates, troubleshoots, provides voice service to internal or external customers: Operators, regulators, enterprises, integrators, manufacturers and wants to monitor voice quality.

What will the Voice Quality Management as a Service (VQMaaS) solution provide you? 

- A URL with on-demand dashboards that you can customise, depending on your needs.

By default, there are 3 levels of information:

- A management view: How is my voice service performing? How did it perform? What is the trend?

- A technician view: I need to troubleshoot my voice service. Where am I having problems?

- An engineer's view: I need to understand the issues in depth, I need to plan capacity, I need to ensure the quality of the service I am providing.

Opale Systems specialises in producing data based on measurements. Being network metrics or voice quality, our solutions produce a lot of data. Time to transform a pile of records into a meaningful and insightful representation. Time to transform data into answers.

How does Opale Systems enable you to manage voice quality? 

We start with MultiDSLA which produces test results based on its hardware (DSLA) or software agent (VPP/VPP+). This data is then moved, stored and organised in the cloud.

 

Contact us to understand how Opale Systems will make you do several steps in getting the control on your voice service.

Contact Opale Systems or your distributor for more information.

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